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MENTAL HEALTH BENEFITS
TeleHelp 24/7 Mental Healthcare Benefits Plan (MHBP) is a service plan that addresses the mental health and medical needs of students, faculty, and staff. This plan offers 24/7 care for non-emergency conditions like cold & flu, sinus infections, allergies, and medication management. It also offers mental health diagnoses and treatment.
Below is a list of services offered in this program:
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24/7 Tele-Mental health counseling and medication management for all employees, students, faculty, and staff during the coverage period
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Dedicated account manager to provide college orientations, on-site & virtual workshops, and college health fair
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Counseling Sessions= 60 mins
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Medication management sessions= 30 mins
- Laboratory and diagnostic testing
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Faculty and staff psychological evaluations
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Quarterly and semester reporting
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Employees, Students, Faculty and staff orientation and training for service access and navigation
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Customized media for employees, students, faculty, and staff awareness campaign
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Scheduled student “TALK-IT-OUT” sessions for coping skills development
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All Employees, Students, Faculty, and staff sessions are HIPPA Protected and not subjected to University knowledge without written consent
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Employees, Students, faculty, and staff who are identified as ineligible for virtual mental health services will be referred to outpatient services with consent
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Employees, Students, faculty, and staff who are identified to be a danger to themselves or others will be referred to campus security
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TeleHelp 24/7 will track behavioral patterns based on client reports and utilization of services
